What can I do if I have been scammed in The Elder Scrolls Online?

The player market in The Elder Scrolls Online is a "buyer beware" market, and we are unable to provide any compensation or reimbursement for a trade or mail scam that occurred in-game.

Scamming is a violation of the Terms of Service, and we treat any reports of scamming very seriously. To protect individual privacy, we do not disclose the outcome of our investigations, and all disciplinary actions taken in-game and on the forums are private.

Scammers, and other troublemakers, can be reported in-game. When reporting a player, it's helpful to have evidence of the exchange and how it fell through, so please send along any documentation you have.

If you are playing on a console and wish to take further action, you may submit a griefing report to Sony Support if playing on the PlayStation 4 or report the abuse to Microsoft Support if on the Xbox One. Players on the Xbox One also have the option to submit a player review against a player’s reputation through their profile. Please visit either Sony or Microsoft’s support sites for more information on how to submit a report.